Returns and Exchanges Policy

Feel Great explains its returns and exchanges terms before you order, particularly because our range includes food supplements and products sensitive to storage conditions.

When can you request a return or exchange?

You may submit a request within 14 days of delivery if a product arrives damaged, the wrong product was sent, or there is a clear manufacturing defect. The product must be in its original condition, with its packaging, accessories and proof of purchase.

Opened or used products

We cannot accept food products or supplements after they have been opened or used, except where a manufacturing defect or verified issue requires review. This is for safety reasons and because storage conditions after delivery cannot be verified.

Requesting a return

Contact us by email or WhatsApp with your order number and clear photos of any damage or error. We will review the case and explain the return or exchange process before you send the product.

Refunds

Once an accepted return has been received and inspected, we will refund the payment through the original payment method where available. The time for the refund to appear may vary by bank or payment provider.

Delivery charges

If the return is due to an incorrect item or damage on delivery, the store covers approved return delivery charges. In other cases, delivery or service-related charges may be deducted depending on the circumstances and applicable regulations.

Contact:info@feelgreatar.com — WhatsApp: +971503492975.