Shipping and Delivery Policy

This policy explains how Feel Great and Unicity orders are prepared and shipped to the destinations available in our store.

Delivery destinations

Our current delivery coverage includes Gulf countries such as Saudi Arabia, the United Arab Emirates, Kuwait, Qatar, Bahrain and Oman, subject to courier availability and service to the specified address.

Delivery charges

The published standard delivery charge is SAR 30 per order, or its equivalent in another currency, unless a different charge is clearly shown at checkout.

Order preparation

Orders are usually prepared within 24–48 business hours after confirmation. This may vary during peak periods or periods of high demand.

Estimated delivery time

Estimated delivery is 3–10 business days, depending on the country, city, courier and any customs procedures. All times are estimates and are not guaranteed delivery dates.

Shipment tracking

Where the courier provides a tracking number, it will be sent to you or made available to track your shipment. Please check your phone number and address before confirming your order.

Customs duties and taxes

Some destinations may impose taxes, clearance charges or customs duties under local regulations. These charges are determined by the relevant authorities or courier unless the store states otherwise at checkout.

Cancelling an order

You may request cancellation before dispatch. Once the order has been handed to the courier, cancellation or return is subject to our returns and exchanges policy and shipment-related costs.

For delivery questions:info@feelgreatar.com — WhatsApp: +971503492975.